AUTOMATED ACCESS. COMPLETE ACCOUNTABILITY.
Automated Bulk Water Management Solution
Give customers convenient bulk water access while maintaining control over every gallon. To make this possible, Flowpoint combines secure access, accurate metering, automated billing, cloud-based management, and purpose-built equipment into one complete solution. Whether you are starting fresh or upgrading, we can help simplify your operation with your own Automated Bulk Water Management Solution.
Security
Always available, self-service bulk water filling programming
Trackable
Record every transaction and gallon dispensed
Oversight
Streamline your documentation and administrative work
Accuracy
Improve your billing and revenue collection activities
Management
Manage your customer base and stations remotely via a single portal
BETTER OVERSIGHT WITHOUT MORE STAFF
Take Control of Your Bulk Water Operation
Municipalities, utilities, and private water providers need to make bulk water available without losing control. However, many operations still depend on unlocked hydrants, paper records, shared access codes, or staff-assisted filling. As a result, these processes are difficult to monitor and even harder to scale.
To address these challenges, an automated bulk water management solution replaces disconnected tasks with one controlled process. Specifically, it identifies each customer, measures every transaction, records station activity, and provides the information needed for accurate billing. In turn, customers receive convenient access while operators gain greater visibility and control.
MANUAL PROCESSES CREATE HIDDEN COSTS
Is Your Current Process Working Against You?
Manual, outdated bulk water operations can create problems for staff, customers, and the water system. For example, common challenges include:
- Untracked or unauthorized water use
- Inaccurate meter readings and invoices
- Shared access codes with little accountability
- Paper manifests and handwritten records
- Staff time spent managing routine transactions
- Limited access outside regular business hours
- Difficulty identifying unusual activity
- Delayed reporting and customer billing
- Disconnected payment, access, and accounting processes
- Aging controls that are difficult to support
- Difficulty maintaining effective Water loss control
Furthermore, these issues often grow as demand increases. What works for a small program can become difficult to manage as you add more customers, vehicles, and locations. Automation creates a consistent process for every user and every transaction.
What should an Automated Bulk Water Solution Provide?
From access to accounting, a complete bulk water solution does more than open a valve. It also connects the physical station with the tools needed to manage customers, transactions, payments, and reporting.
Controlled Customer Access
Authorize who can use the station and when. Once completed, customers can access the system through assigned credentials or approved payment methods.
Accurate Water Tracking
Record the volume, date, time, station, and customer associated with each transaction. This creates a reliable record of every gallon dispensed.
Automated Billing System
Use recorded transaction data to simplify invoicing and reduce manual entry. Operators can also manage customer accounts and one-time users through the same system.
Easy Remote Management
Review station activity, manage customer accounts, adjust permissions, and access reports-all without visiting the site.
Self-Service Operation
Let approved customers get water without requiring an employee to attend every transaction so that staff can focus on other priorities.
Useful Operational Reporting
Turn station activity into usable information to support administration, budgeting, water-loss reviews, and long-term planning.
ONE SOLUTION, BUILT AROUND YOUR NEEDS
New Stations, Retrofits, and Modernization
Not every organization begins in the same place. Some need a completely new station. Others, however, already have usable infrastructure but need better controls, payment options, or software.
- Build a New Bulk Water Facility: Create a complete, automated bulk water operation around your required flow rates, fill points, site conditions, and customer needs. Depending on those requirements, a new system can include the enclosure, piping, controls, access terminal, metering, payment equipment, communications, and software.
- Automate an Existing Station: Add controlled access and transaction tracking to infrastructure that still has useful service life. A retrofit can reduce capital costs while replacing manual logs, shared keys, or uncontrolled access with a more accountable process.
- Modernize Aging Equipment: Replace obsolete controls, payment devices, or communication equipment without necessarily rebuilding the entire facility. Flowpoint can evaluate existing equipment and develop a practical upgrade path. For example, this may include phased replacement, updated access terminals, software migration, or new payment capabilities.
- Expand a Current Program: Add customers, fill points, payment options, or locations as demand grows. A scalable approach lets the bulk water program evolve without forcing staff to manage each site as a separate operation.
Flowpoint can help you choose the approach that best fits your site and goals.
HARDWARE, SOFTWARE, AND SUPPORT
How the Complete Flowpoint Solution Works
Flowpoint brings together the essential parts of an automated bulk water operation, each with a specific role. Together, they create a controlled and convenient bulk water process.
- Identify the Customer: First, the user signs in with an authorized credential or completes an approved payment process.
- Confirm Access: Next, the system checks the customer’s permissions and account status before allowing water to flow.
- Dispense and Measure Water: The station controls the fill process and records the amount of water dispensed.
- Record the Transaction: This process links transaction details to the correct customer, station, date, and time.
- Manage the Data: Authorized staff can review activity, manage accounts, prepare reports, and support billing through Water+ software.
- Support the Operation: Flowpoint provides system documentation, training, commissioning assistance, technical support, and long-term service.
The station controls access and water delivery. Meanwhile, Water+ gives your team the tools to manage customers, transactions, and reports from one centralized platform.
FIND THE RIGHT NEXT STEP
Explore our Complete Range of Bulk Water Solutions
Learn about the equipment and then compare Flowpoint’s bulk water station configurations, retrofit terminals, standard features, and available options.
Manage the operation, see how Water+ helps staff control access, manage customers, review transactions, and prepare reports.
Build the business case, estimate how improved tracking, automated billing, and reduced administration may affect your operation.
Review related experience by exploring customer stories, articles, and project examples on automated bulk water access.
FAQs – Automated Bulk Water Management Solutions
What is an automated bulk water management solution?
An automated bulk water management solution controls customer access, measures water use, records transactions, and supports billing and reporting. It subsequently combines physical station equipment with access controls, communications, and management software.
Can you automate an existing bulk water station?
Yes. We can upgrade many existing stations with an access terminal, new controls, communications, and software. However, the best approach depends on the condition and compatibility of the existing infrastructure.
Are credit card payment options available?
We can incorporate credit-card payment where required. Account-based access and other payment or credential options may also be available.
Can one system manage multiple bulk water stations?
Yes. Water+ can provide centralized management and reporting for multiple stations, subject to the selected system configuration.
Would my system operate without staff onsite?
Yes. Automated access, metering, transaction recording, and remote management allow many routine fills to occur without onsite staff supervision.
Do Flowpoint’s systems operate in cold climates?
Yes. Flowpoint provides heated enclosures and other cold-weather design options for year-round operation in northern climates.
Can Flowpoint’s stations dispense reclaimed or non-potable water?
Yes. Systems can be designed for reclaimed and non-potable water programs. With this in mind, select equipment, identification, backflow protection, and site requirements for the specific application.
What happens if internet service is limited at the site?
Cellular and other communication approaches may be available. To that end, Flowpoint can review the site conditions and recommend an appropriate configuration.
Does every project require a completely new station?
No. Depending on the existing equipment, Flowpoint may instead recommend a retrofit, targeted modernization, phased replacement, or a completely new station.
Is SCADA integration available?
Integration options are available, but we should review the exact requirements during project planning. This ensures the proposed connection is compatible with the municipality’s existing systems and security requirements.
START WITH YOUR OPERATION
Let’s Build a Better Bulk Water Process
Whether you need a new facility, an automated retrofit, or a plan to modernize aging equipment, Flowpoint can help identify the right path.
Tell us how your current process works, where it creates problems, and what you want the new system to accomplish. Our team will then develop a solution tailored to your site, customers, and long-term goals.