Custom Control Panels

“Hands down, customer service is one of the best things that they’ve got going. I’m not saying their product’s not great. I’m saying their customer service is even better than their product. I’ve called them at all hours of the night, and somebody’s always gotten back to me.”

“And I think that’s a big plus that they have an engineering team, a design team. They have a manufacturing team. So effectively, they can build you a turn-key solution, which is, in my world, it’s ideal because it’s quite a bit of a cost savings if I can buy something that’s packaged, basically shipped to my door. All you got to do is turn the key and go. That’s definitely something that I’ve appreciated from Flowpoint.”

“The key benefit was that it’s pretty well maintenance-free. They give us a punch list to check every month. We estimate $30,000 a year maintenance on this system. The other one was $120,000 a year in maintenance. It has a lot of moving parts. It was just very high maintenance. That was huge for us. We’re a small town of 630 people. I don’t have somebody who I can send out there every day.”

“Flowpoint is a trusted partner you can rely on to keep you honoring your service level agreements with your best customers and to be productive and profitable.”