cybersecurity is fundamental
Flowpoint Cloud Software
Municipalities depend on critical infrastructure every day, and cybersecurity is especially fundamental to the way we design, develop, and operate our software. Flowpoint’s Cloud Software has been tailored to suit these needs.
Secure your data
We use encrypted servers to both safely process customer credit cards and provide access to your usage data.
Data Isolation
Customer data isolation is by design to provide dedicated separation between each organization’s data.
Reduces Complexity
Operates independently of municipal networks, simplifying deployment while maintaining clear network boundaries.
Flowpoint Cloud Software Cybersecurity
Flowpoint Cloud Software is governed by a comprehensive cybersecurity program based on the National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF) 2.0. It includes documented policies, standards, incident response procedures, disaster recovery planning, and, lastly, ongoing security governance. We continuously review and update our cybersecurity program to address evolving threats and align with industry best practices.
By aligning with recognized cybersecurity best practices, Flowpoint provides customers with a secure, resilient platform they can trust while supporting critical water and wastewater operations.
Security Highlights
- NIST CSF 2.0 aligned cybersecurity governance across both our software development and cloud operations.
- Payment Card Industry (PCI) Compliant for online credit card processing, providing customers with a secure, reliable payment experience while protecting sensitive cardholder information.
- Microsoft Azure hosted, with separate U.S. and Canadian environments so customer data remains domestically within national borders.
- Encryption for customer data both in transit and at rest, helping ensure sensitive information remains protected from unauthorized access throughout its lifecycle.
- Support for Single Sign-On (SSO) and Multi-Factor Authentication (MFA) through Microsoft Entra.
- Secure software development practices incorporating security throughout the Flowpoint Cloud Software environment during its entire development lifecycle.
- Continuous monitoring, logging, and auditing to help not only identify but also respond to potential security events.
- Documented incident response and disaster recovery plans with regular review and testing, ensuring the organization can respond quickly and effectively to security incidents and system disruptions.
- Regular vulnerability management, including security assessments, remediation processes, and independent penetration testing.
- Customer data isolation, with each organization’s data stored separately from other tenants.
Security by Design
Flowpoint Cloud Software actively minimizes cybersecurity risk. Accordingly, the platform operates independently of municipal IT infrastructure and does not require direct integration with internal municipal networks. This reduces rollout complexity while helping customers maintain clear network boundaries.
Our architecture enables faster deployment while reducing the attack surface associated with traditional network integrations.
Secure Remote Monitoring for Water and Wastewater Stations
Flowpoint Cloud Software supports secure remote monitoring for municipal bulk water and septage receiving stations. Authorized users can access operational information without requiring the platform to connect directly to an internal network.
Water+™ provides secure remote water station monitoring for bulk water operations. Septage+™ provides monitoring and administrative controls for facilities that receive hauled wastewater. Both applications help operators centralize oversight while maintaining defined user permissions and clear network boundaries.
Flowpoint supports additional safeguards through encryption, customer data isolation, logging, auditing, and optional Microsoft Entra SSO and MFA.
Need More Information?
We recognize that many municipalities require detailed cybersecurity information as part of their procurement and vendor assessment processes.
Upon request, Flowpoint can provide additional info describing our cybersecurity governance, security controls, and compliance approach under appropriate confidentiality arrangements.
Get Started
Designed right. Built right.
Our professional team is ready to ensure your project is completed easily, on time, and to the highest quality standards. Our legendary customer support is with you every step of the way. Contact us today and learn how Flowpoint Environmental Systems can help you achieve success.
